Medical Administration Officer

The incumbent of this position functions as the Chief, Health Administration Service (HAS) for the VA Ann Arbor Healthcare System (VAAAHS), a tertiary, 1B complexity healthcare system. The healthcare system supports and trains many residents, interns, and trainees in a wide variety of

medical specialties and health care occupations through multiple academic affiliations. VAAAHS is a full medical, surgical, research facility (with two different research departments).

MAJOR

DUTIES AND RESPONSIBILITIES:

BUDGET GUIDANCE AND WORKLOAD ADMINISTRATION 25%:

The Chief, HAS develops the requirements for and maintains awareness of available resources; makes recommendations to Medical Center senior management regarding needs, distribution, or redistribution of these resources; and provides workload statistics which reflect patient care levels, trends, and changing program priorities. Incumbent has full authority for the development and management of a large MCCF and Non MCCF collection program and coordination with appropriate services in administering workload capture, reconciliation, and optimization.

Incumbent develops, implements, monitors, and adjusts plans to cost-effectively accomplish the mission within budgetary constraints. Incumbent provides leadership and guidance to determine the resource needs of all Service organizational elements, adjusts resources such as Full Time Employee Equivalents (FTEE) within the Service, and adjusts resource allocations as dictated by a change in the program needs or requirements. Chief, HAS develops and implements systems and procedures for improving cost effectiveness and productivity;

devotes considerable to me and attention to statistical and reporting activities, providing a dashboard for workload, coding timeliness, coding accuracy (coders and providers), charge capture and charge reconciliation, Release of Information, records scanning, enrollment, and other key administrative performance metrics.

SUPERVISION 25%:

The Chief (HAS) has fully delegated responsibility for planning, direction, control, coordination, opera??on and evaluation of all health administration functions for VA patients. In this role, the incumbent is responsible for overseeing the administrative and technical operations, including, but not limited to Health Benefits Unit, Health Information Management Service (HIMS), MCCF and Non MCCF collections, CHAMPVA/TRICARE sharing agreements, and charge capture/reconciliation for the entire healthcare system.

S/he recommends policy changes to executive leadership to effect improvements in standardized systems. The Chief works with subordinate supervisors and staff in the formulation of budgets and staffing plans for their respective areas, setting priorities in the operation of programs, and advising executive

management of shortages while assuring the use of fiscally responsible practices. The incumbent interviews candidates for positions, develops performance standards and evaluates work performance of subordinate staff, and takes actions to reward, promote or recognize staff as warranted by the evaluation of performance. The incumbent promotes labor-management relations by keeping in close contact with the Human Resources Management Service and union leadership.

Identifies and provides for training needs and finds ways to improve productivity, efficiencies and the quality of work within the HAS. The incumbent is responsible for advising, counseling, mentoring and instructing subordinate staff in complex administrative matters. S/he resolves complaints, effects disciplinary actions, and approves leave for direct reports. The incumbent carries out Equal Employment Opportunity policies and program activities.

HAS is the largest administrative service within the healthcare system. The size and scope of the service require the incumbent to give considerable attention to human resource administration, and this activity creates the need for a broad knowledge of government-wide and agency human resources administration requirements, policies, and systems. Contributes to the development of local hospital policies and programs concerned with such matters as equal employment opportunity, merit promotion, labor- management relations, and position management;

and in fostering support for these programs by subordinate HAS supervisors. Other overall human resource administration responsibilities which affect employees and are generally carried out through subordinate supervisors

include:

* See more Duties in the Additional Information section.

Work Schedule:

Monday - Friday 8:00am to 4:30pm

Telework:
Not Available (Ad-Hoc may be approved for emergent situations)

Virtual:
This is not a virtual position.

Position Description/PD#:
Medical Administration Officer / PD94287-0

Critical Skills Incentive (CSI):
Not Approved

Relocation/Recruitment

Incentives:

Not Authorize

Critical Skills Incentive (CSI):
Not Approved

Permanent Change of Station (PCS):
Not Approved