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Service Support Manager: Lead Dispatch & Back‑Office Ops
Job in
Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listed on 2026-08-02
Listing for:
Sartorius
Full Time
position Listed on 2026-08-02
Job specializations:
-
Management
Administrative Management, Operations Management
Job Description & How to Apply Below
Sartorius in Ann Arbor, MI is seeking a Manager of Service Support to lead and optimize back-office and front-office operations, including contract administration, billing, dispatching, and logistics to ensure efficient field and in-house service delivery and exceptional customer experience.
You will oversee ERP/SMS order entry, coordinate with Purchasing, Finance, and Customer Service, manage daily activities and training needs, and serve as a second-level escalation.
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