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Service Operations Leader

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Sartorius North America
Full Time position
Listed on 2026-08-02
Job specializations:
  • Management
    Administrative Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Sartorius North America in Ann Arbor, MI seeks a Manager of Service Support to oversee back-office and front-office operations, including contract administration, billing, and service dispatching. This on-site role drives efficient field and in-house service delivery and ensures high-quality customer experience.

Key responsibilities include managing order entry, scheduling, training needs, escalation handling, and process improvements.

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