Assistant Branch Manager - Davison

Description

Job Title
:
Assistant Branch Manager

Department
:
Retail Delivery

Reports to
:
Branch Manager

Hours per Week
: 40 hours/week - Salary Exempt

Welcome to Financial Plus Credit Union (FPCU)- The Place that brings Dreams within Reach.

At FPCU, our mission is simple but powerful:
Empowering people and communities to strive for more through knowledge, innovation, and service that brings dreams within reach. We are more than a financial institution. We are a growth engine for our members, our teams, and our communities.

We are a purpose-driven organization grounded in five values:
represent with purpose, empower through knowledge, appreciate and accept, champion new possibilities, and help make things easier.

FPCU is a team of high performers who care deeply, support each other, work hard, and continuously push forward. We don’t just show up, we represent our purpose every day and every time we interact with our members and teammates. We invest in our people, challenge them to grow, and support them in becoming the best version of themselves.

Joining FPCU means leveling up your career. If you are someone who thrives in a fast-paced, positive, and purpose-driven culture, and you’re ready to grow with an organization that is actively evolving, we want you to join the team!

Assists the Branch Manager or District Manager and influences the profitability of the assigned branch with particular emphasis on building member relationships; expands the sales culture and provides leadership and resources to achieve desired results; directs branch staff activities towards attainment of branch sales goals; includes a consultative sales approach and conducts on-site business visits; utilizes problem solving, decision making, team building skills, and maintains a high degree of flexibility;

promotes high morale and exhibits positive attitudes towards members and fellow employees while instilling a sense of team spirit throughout the branch. Ensure all policies and procedures are followed.

• Communicate properly with all employees to ensure positive and clear understanding of credit union goals and direction.
• Assist Branch Manager in supervising branch team to include setting schedules, approving time off, conducting monthly coaching meetings, and providing observations and feedback.
• Assist Branch Manager with maintaining the security of the branch and personnel by adhering to all security policies and procedures. Must comply with dual control on cash procedures as well as ensure timely completion of all audit schedules and policies.
• Operates as Branch Manager in their absence and oversees all sales and operations of the Branch.
• Responsible for implementing the coaching training for Branch Tellers and MSR’s regarding sales processes and providing additional training and support on the credit union’s products and services, cross-selling techniques, and service standards.
• Responsible for assisting Branch Manager in meeting sales goals. This includes making outside business calls and meeting with potential commercial and consumer account prospects.
• Assist Branch Manager with positively promoting teamwork among branch staff and internal members and departments
• Interview members for financial information and provide accurate application for approval by Loan officer to include checking credit report and collateral value for non-pre-approved loans
• Must be able to establish new accounts for eligible members and sell the financial services that best meet the needs of the members.
• Maintain knowledge of all credit union products and services; cross sell those that best meet the members’ needs
• Obtain and complete required documentation for all consumer…