Lead Supervisor

Overview

As Lead Supervisor, you're the bridge between strategy and execution across multiple locations. You'll mentor other supervisors while ensuring our high standards for quality and service are consistently met.

• Current retail or restaurant supervisors ready for multi-unit leadership
• Assistant managers looking to grow their impact across locations
• Operations professionals who excel at developing others
• Detail-oriented leaders who love creating systems and processes
• People-focused managers who can balance team development with business results
• Food service professionals seeking a leadership role with growth potential

• Morning:
  Review performance metrics across locations;
  Connect with Assistant Lead Supervisors to align on daily priorities;
  Conduct store visits to observe operations and coach team members;
  Ensure quality standards are being met in cake production
• Afternoon:
  Lead training sessions for team development;
  Review and optimize inventory levels across locations;
  Analyze sales data and adjust production plans;
  Collaborate with Operations Manager on strategic initiatives;
  Coach Assistant Lead Supervisors on performance management
• Evening:
  Ensure closing procedures are executed properly;
  Review daily reports and prepare action plans;
  Plan upcoming schedules and staffing needs;
  Document team member progress and development needs

• Nothing Bundt Cakes' proven operational systems
• Advanced leadership and coaching techniques
• Multi-unit management strategies
• P&L analysis and financial management
• Inventory optimization methods
• Performance management best practices
• Brand standards and quality control

At Nothing Bundt Cakes, we’re all about bringing joy through handcrafted, delicious cakes made with love.

Our values aren't just words on a wall – they're brought to life every day through the actions of our team members. If these values resonate with you and you're excited about joining a team that truly lives them, we'd love to hear from you!

🤝 Servant's Heart We put others first in everything we do – from supporting our teammates during busy times to participating in local fundraisers and ensuring every guest leaves with a perfect cake for their celebration.

🏆 Spirit of a Champion We take pride in our work and help wherever needed. You'll find our bakers jumping in to help at the front counter during rush times, and team members constantly looking for ways to improve.

Genuine Connections We build real relationships with our guests and each other. We remember our regular customers' names and their celebrations. We’re more than just a bakery – we’re a family that celebrates together, supports each other's growth, and creates meaningful relationships.

Open Communication We believe in transparent, honest dialogue at all levels. Through regular coaching sessions, one-on-ones, and our "see something, say something" culture, everyone's voice matters. We're direct but kind, always aiming to help each other grow.

Attention to Detail We treat every cake like it's being made for our own grandmother. From getting the perfect swirl to ensuring orders are exactly right, we take pride in the details that make each cake special. The difference between a Bundtini and a Bundtlet matters!

Bring the Joy We believe in spreading happiness, whether it's making someone’s birthday extra special or bringing positive energy to community events. Even during challenging moments, we focus on lifting spirits and creating moments of delight.

Do the Right Thing We empower our team to make decisions that put people first. Whether it's making an exception to policy for a grieving customer or taking accountability for mistakes, we always strive to do what's right, not…