Communications Specialist

Application Requirements

Applicants should submit as one document:

• Resume
• Cover letter
• A portfolio of three samples - One sample (1) must demonstrate your communications strategy and two (2) samples must demonstrate your writing expertise.

The portfolio may include examples such as social media campaigns, newsletters, web articles, email communications, campaign plans, analytics reports, blog posts, feature stories, or other relevant communications materials.

The Communications Specialist is an integral member of the Undergraduate Education (UGED) Strategic Communications team, partnering closely with both the Communications Lead and the Creative Designer to develop and drive the team's annual communications plan.

The Communications Specialist develops, manages, and executes content across multiple channels, with a focus on project management, social media strategy, editorial communications, and campaign execution. This individual will independently plan and produce content that increases awareness of the college's life‑changing resources, strengthens audience engagement, and supports strategic priorities.

The ideal candidate is a strong writer, strategic thinker, organized project manager, and collaborative communicator.

The UGED Strategic Communications team supports the pillars of the division of undergraduate education by stewarding the communications of some of its key initiatives - launching students to thrive beyond college through units like the LSA Opportunity Hub, the college’s career exploration center; celebrating the identities of specific student populations like first‑generation and/or limited‑income students that elevates real student stories and promotes community‑building programming;

and fostering student success by ensuring LSA students are connected to the college’s co‑curricular opportunities through holistic, timely, and relevant communications.

• Manage multiple communications projects simultaneously, from intake through completion, including scope, timelines, dependencies, and approvals.
• Use Click Up to organize workflows, assign tasks, monitor progress, and maintain team visibility.
• Supervise a Communications Intern, setting weekly task expectations, providing feedback, and completing all Intern Program supervisory requirements.
• Coordinate among internal team members, program leads, designers, vendors, and campus partners to keep projects on track.
• Maintain organized records of project materials, campaign assets, analytics reports, and final deliverables.
• Support continuous improvement of communications processes by identifying opportunities to streamline workflows and strengthen team efficiency.

• Lead the day‑to‑day strategy, planning, execution, and evaluation of the Hub’s social media presence across Instagram, Linked In, and other relevant platforms as well as those belonging to other units as per UGED’s strategic priorities
• Develop and maintain a year‑round content calendar aligned with strategic communication priorities, monthly themes, programs, deadlines, campaigns, and events.
• Create platform‑specific content that reflects audience behavior, channel best practices, accessibility standards, and the Hub’s brand voice.
• Write social copy including captions, calls to action, story text, reels scripts, and campaign messaging.
• Partner with the Creative Designer and Communications intern to brief assets, source imagery, and ensure content is visually compelling and brand‑aligned.
• Collaborate with Hub interns, alums, employers, and campus partners to develop authentic, community‑centered content.
• Monitor social media trends, platform updates, and best practices in higher education and student engagement to inform recommendations.
• Steward the Hub’s online community by monitoring comments, messages, tags, and mentions; respond promptly using sound judgment and brand guidelines.
• Navigate sensitive or negative engagement with discretion, escalating issues and recommending response strategies in collaboration with the Communications Lead.
• Use analytics tools such as Sprout Social…