Registered Nurse RN - Coordinator Mich Heart Triage

Employment Type: Full time

Shift: Day shift (6:30 a.m. to 3 p.m. or 7:30 a.m. to 4 p.m.) – No weekends, holidays, nights or on‑call; full‑onsite at Trinity Health Ann Arbor with occasional travel to other SEMI locations.

Registered Nurse, Nurse Coordinator for Michigan Heart's Triage department. Leading a team of 20 nurses and medical secretaries, the Nurse Coordinator assumes delegated accountability from the Nurse Manager for operations, scheduling and staffing for a specified period. Demonstrates proficiency in working with complex patients according to the unit's scope of practice and serves as a unit resource and leader. He/she demonstrates communication and conflict resolution skills for staff and role model for Relationship Based Care.

• Licensure:
  Current Michigan RN License
• Education:
  
  Graduation from accredited nursing program with a Bachelor of Science degree in Nursing
• Experience:
  
  Three or more years of progressive Clinical Nursing experience in Cardiovascular health

• Ensure the availability, access and timeliness of Triage services to optimize quality of care, coordination and patient outcomes.
• Utilize advanced training and education to provide complex and specialty nursing care.
• Serve as a nurse leader by assisting the management team with hiring, motivating and engaging clinical staff.
• Identify and target at‑risk patients who require extensive care to improve health outcomes.
• May conduct visits at all Michigan Heart sites, including Ann Arbor, Livingston, Canton, Chelsea and Livonia.
• Collaborate with office leadership on the development and review of office/program clinical workflows to meet patient population needs.
• Support the development of divisional clinical protocols.
• Develop and lead quality initiatives and performance improvement projects specific to the patient population, practice or division/specialty.
• Assist in identifying issues and provide solution suggestions.
• Serve as a team leader in the absence of a manager and may support management duties.
• Perform or assist with any projects, pilots, initiatives or duties as assigned, working within the scope of RN licensure.
• Work with patients, providers and caregivers to identify possible barriers to care and systematically help to break down barriers (e.g., financial, transportation, language).
• Facilitate timeliness of appointments; work continuously to reduce intervals between abnormal results, diagnosis and treatment.
• Provide and/or facilitate clinical and emotional support, education and resources to patients and their families.
• Facilitate tests for patients; prepare patient office records for appointments and post‑procedure follow‑up.

• Competitive compensation.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long‑term Disability with benefits effective Day One – no waiting periods.
• Retirement savings plan with employer match.
• Opportunity for growth and advancement throughout Trinity Health.
• Tuition Reimbursement.

Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.