Clinical Care Coordinator: Ambulatory Care Services; C & W Mott Hospital IPOP Unit

Responsibilities

• Coordinator will be expected to cross train to all areas of IPOP
• Provide quality care to patients in IPOP
• Navigate and triage patient plan of care in IPOP
• Communication and coordination of care with patient and family within the IPOP experience
• Coordinate with research team to facilitate patient care
• Work as a nurse member of a collaborative multidisciplinary team; both in-patient, IPOP, and out-patient
• Provide clinical direction and support for the Cell and Gene Therapy team through consultation with nursing and other team members
• Provide continuity and coordination for patient population in IPOP
• Coordinate and participate in the development and implementation of patient and nursing education programs and materials relating to IPOP
• Active part of the research team
• Coordination of admissions to hospital, IPOP and OTEC

• Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities
• Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals
• Demonstrated accountability and dependability including a good attendance record with punctuality
• Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives
• Demonstrated knowledge and skills providing patient and family education and coaching
• Proficiency with typing and electronic health record documentation
• Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions
• Willingness to adapt to different populations as patient demands
• Demonstrated accountability and dependability for completion of work, mandatories, and goal setting within established timelines
• Excellent interpersonal (including phone) skills with physicians, peers, and patients as demonstrated by previous employment, references, and evaluations are a must
• Demonstrated ability to organize and delegate effectively and efficiently
• Ability to work collaboratively with physicians and other team members

• Current nursing license to practice nursing in the State of Michigan
• Bachelor's degree in nursing or associate's degree/diploma in Nursing along with a master's degree in nursing
• Three (3) years of Cellular Therapy and Bone Marrow Transplant RN experience
• Ambulatory care or in-patient experience within the last five (5) years
• Registered nurse coordinator experience; preferably one (1) year in the past three (3) years
• Lead nurse or charge nurse experience; prefer six (6) months in past three (3) years
• Proven leadership ability as evidenced by previous employment and references
• Demonstrated ability to set goals, promote teamwork and problem solve as demonstrated by previous performance evaluations
• Experience with MICHART, EPIC, Cisco Finesse, WORD, and Excel
• Certification from a nationally recognized organization
• MSN degree

• 40 hours per week (1.0 FTE)
• Day Shift, Monday–Friday. Flexible hours to meet program needs; may require weekends and holidays

• This position is located in the IPOP unit, CW Mott Hospital; varies

Note:

All new employees will be expected to float to designated unit(s) in times of low census.

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Michigan Medicine is an equal employment opportunity employer.