Clinical Educator

Education Coordinator

Responsible for coordinating and providing ongoing education in support of the mission of North Star Care Community. Assists to systematically analyze, assess, design, develop, implement, and evaluate evidence-based, customer-focused learning and performance projects, as well as coordinates, facilitates, and provides overall project management for research projects.

Essential Functions:

• Actively participates in simulation education, including creating education simulations, pre-briefing, acting/role play, de-briefing and analyzing summative data.
• Proactively assists in the design framework for education, orientation and training programs, technology updates/upgrades and revises current programs based on evidence-based research and practice findings.
• Proactively assists in identifying learning and performance needs of North Star Care Community, including newly hired, current and leadership staff.
• Ensures completion of clinical and EMR competencies for both newly hired and current staff based on discipline-specific job duties.
• Acts as teacher and clinical resource consultant to all staff in need of in-service and/or ongoing education as well as external audiences.
• Designs and develops learning tools, including training manuals and modules as well as job aids.
• Collaborates with clinical leadership to provide ongoing education to current North Star Care Community staff.
• Coordinates learning and performance technology projects, including planning, scheduling, monitoring, on-site coordination, documenting, tracking of activities.
• Collaborates with clinical team to support device utilization and management.
• Demonstrates emotional intelligence in decision making.
• Supports a culture of innovation.
• Maintains awareness of team shared responsibilities and project timelines and adjusts to changes in workload and schedules to support the entire education team.
• Manages multiple projects, ensuring intended outcomes are achieved within specified timelines.
• Uses various methods of evaluation as well as statistical and measurement tools.
• Applies current research and theory to the practice setting.
• Partners with academia, specialty organizations, and others to create and implement nursing roles for the future.
• Adheres to the Nursing Professional Development (NPD) standards of practice.
• Proactively participates in quality assurance processes/programs, especially as they relate to clinical education and optimal EMR functionality to achieve best patient care and documentation.
• Responsible for coordinating, developing, implementing, and overseeing the orientation for newly hired clinicians and support staff including any virtual portion of orientation.
• Maintains a positive working relationship with internal and external customers.
• With directors and managers, provides consultative services to internal and external customers regarding learning and performance technology activities units and actively participates in team functions and meetings, when appropriate and/or requested.
• Works collaboratively with North Star Care Community business segments and actively participates in team functions and meetings, when appropriate and/or requested.
• Participates and facilitates the development of short and long-term program goals.
• Demonstrates fiscal responsibility by considering budget implications for all learning, performance support and technology-based projects and programs.
• Adjusts to changes in workload and schedules based on changing team priorities.
• Actively participates in internal and external education, training, in-services, and other activities to promote personal and professional growth.
• Designs strategies for internal and external marketing of North Star Institute's projects and programs.
• Actively participates in activities that promote North Star Care Community's mission in the community.
• Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements.
• Adheres to the North Star standards to care for every person, every time, 100% of the time.

Qualifications:

• Nursing License required, Bachelor's degree (BSN) preferred. Master's degree and certification in area of specialty desired.
• Certified Hospice and Palliative Nurse (CHPN) certification required within two (2) years of hire.
• Advanced knowledge and clinical expertise in hospice and palliative care required.
• Knowledge of telehealth services desired.
• Minimum five (5) years of experience within health care setting with three (3) years additional clinical, education, teaching, and/or research experience preferred.
• Project management, technical writing, education, and performance technology experience required.
• Demonstrated ability to organize, prioritize and manage teaching, learning, training, and human performance technology projects required.
• Demonstrated understanding of regulatory/compliance issues and performance improvement process.
• Demonstrated willingness to add to own professional growth.
• Ability to travel as needed to…