Clinical CARE Coordinator: Ambulatory Care Services; Pediatric Surgery Clinic)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

• Organize and manage multiple interventions simultaneously.
• Problem solve collaboratively with team members and other stakeholders.
• Perform phone triage, including assessment, screening, clinical advice, nurse visits (in-person/video), in-clinic procedures, and other assigned duties.
• Deliver culturally sensitive, age-specific care using team-based nursing models.
• Document nursing care accurately and efficiently.
• Utilize internal and external resources appropriately.
• Provide functional supervision to assistive personnel and collaborate with colleagues, other disciplines, and health/community services to promote continuity of care.
• Other duties as assigned.
• Manage patient triage, clinical follow-ups, and support face-to-face and remote clinic workflows.
• Educate patients and families, develop individualized teaching plans, and adapt approaches to readiness and understanding.
• Uphold hospital protocols, participate in quality improvement, and collaborate to improve patient outcomes.
• Demonstrate strong critical thinking, organization, communication, and technological proficiency.
• Additional responsibilities as required by departmental needs.
• Communicate empathetically and collaboratively, involving patients/families in care planning.
• Maintain supportive, constructive relationships with team members; address conflicts constructively, and delegate tasks appropriately.

• Demonstrate critical thinking by effectively using the nursing process, setting priorities, and solving problems.
• Exhibit excellent customer service, interpersonal communication skills, and the ability to build respectful relationships across units and with individuals.
• Display accountability and dependability, including maintaining a strong attendance record and punctuality.
• Adapt to changing needs and priorities based on unit, department, and institutional goals.
• Provide patient and family education and coaching
• Demonstrate proficiency with typing and electronic health record (EHR) documentation.
• Manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

Required Educational Requirement (applicant must meet one of the following):

• Bachelors degree in Nursing - OR - Associates degree or diploma in Nursing and a Masters degree in Nursing

Current license to practice nursing in the State of Michigan.

Minimum of three years (within the past 5 years) RN experience caring for pediatric surgery patients.

NOTE:

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

You must attach a complete and accurate resume to be fully considered for this position.

• RN experience managing pediatric g-tubes and tracheostomies
• 1-year ambulatory care experience

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems.

In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Competent, Registered Nurses $44.83-$69.71/ hour

• Evening Shift Differential-$3.00 / hour
• Night Shift Differential- $4.00 / hour
• Day Shift Weekend Differential- $2.90 / hour
• Evening Shift Weekend Differential- $5.90 / hour
• Night Shift Weekend Differential- $6.90 / hour
• Charge Nurse Differential- $1.00 / hour

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid…