Nursing Supervisor; Ambulatory Care Services, Primary Care

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

To participate as an active member of the triad leadership team with the admin/physician partners in the applicable ACUs providing daily assessment of nursing work, facilitating continuous improvement of health care services and transition care towards the mission/goals of Michigan Medicine.

To assist the Clinical Nursing Director in planning and management of the patient care services. To provide professional nursing leadership and administrative direction for nursing practice for Registered Nurses, and, as indicated for Licensed Practical Nurses and assistive personnel.

• Provides supervision, counsel, discipline, and completes performance evaluation for nursing with feedback from the nursing director, medical faculty, peer groups, and ACU triad.
• Creates job postings, recruits, interviews and selects nurses. Works collaboratively with triad leadership team in the hiring process.
• Manages the process for staffing/scheduling and vacation time of nursing staff.
• Manages the orientation and competency evaluation of new hires.
• Connects individually with each employee, increasing employee engagement scores and satisfaction.

• Serves as a role model, mentor and expert resource to nursing and assistive staff in the provision of direct patient care.
• Provides leadership for the development, implementation and evaluation of standards of nursing practice and interdisciplinary clinical guidelines.
• Facilitates and support a nursing practice environment in which empowerment, responsibility, autonomy, accountability, collaboration and peer review are exercised.
• Develops standard process and protocols to minimize variation, support efficient workflows, and confirm the right work is performed by the right role.

• Participates in planning and problem-solving of daily unit operations and priorities of patient services.
• Participates in the development, implementation and evaluation of unit goals and objectives.
• Manages, directly and in collaboration with others, staffing, scheduling, benchmarking, work redesign and variances.
• Organizes and facilitates unit based educational activities and in-services.
• Assures compliance with regulatory programs' standards related to the nursing. Provides leadership, assists and advises Administrators, Medical Directors, in satisfying other regulatory standards.
• Interprets and implements University and Health System policies and procedures.
• Assists in the planning and implementation of new or expanded services and programs.
• Provides interface and liaison communications regarding programs external to the unit which have implications for nursing staff.
• Represents nursing, Ambulatory Care Services and/or the clinical department(s) or unit(s) on assigned committees

• Participates in and conducts the analysis of data, assists in the development of strategies to improve care management within the area or unit.
• Participates in and supports the involvement of nursing staff in patient (HEDIS, paid for performance) and ACU quality improvement metrics/activities.
• Provides leadership to staff in understanding and applying quality improvement principles and adoption of evidence-based changes in practice into daily work. Promotes the integration of research findings…