Veterinary Receptionist

When you join Indian River Veterinary Clinic, you become part of a highly trusted community institution focused exclusively on providing exceptional care for small animals. Our reputation is strong, reflected in an excellent 4.8‑star Google rating, which demonstrates the trust and confidence our local pet owners place in our compassionate and dedicated approach. We are looking for experienced veterinary professionals who are ready to immerse themselves in a supportive environment where medical excellence is the standard.

This is your opportunity to do your best work and make a tangible difference in the lives of pets and their families in Indian River, Michigan.

Becoming one of our teammates means gaining immediate access to a network dedicated to career advancement and professional growth. We believe in investing deeply in our people, providing programs designed to support you as you achieve your professional goals, whether that involves moving into leadership or completing advanced training. Our broader organizational structure ensures robust educational opportunities and internal systems are in place to support strong workflows, helping our entire team succeed daily in a collaborative atmosphere.

At Indian River Veterinary Clinic, the clinical focus is exclusively on providing high‑quality small animal medicine. As part of a larger organization committed to clinical excellence, our veterinarians have immediate access to internal specialty consultation support for complex cases, ensuring that our patients receive the most comprehensive care possible. You will be practicing medicine in a facility where continuous clinical improvement is prioritized, providing you with the tools and support needed to expand your skills and offer advanced treatment options to our loyal clientele.

Indian River, Michigan, is the definition of northern Michigan living, offering a peaceful and scenic backdrop for both your career and personal life. Situated amidst stunning natural beauty, this community provides an ideal setting for anyone who enjoys year‑round outdoor recreation and a relaxed pace of life. Joining us means integrating yourself into a warm, welcoming community where neighbors know each other and where the demand for quality veterinary care is consistent and highly appreciative.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part…