Incoming QA Specialist

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Clinton, TN, US

3 days ago Requisition

Experience working in a pharmaceutical cGMP environment for at least one year
is required for consideration.

Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary pharmaceutical packaging and supply chain solutions. With more than 35 years of industry experience, we support pharmaceutical and healthcare customers in over 46 countries by ensuring millions of medication packages each year are available when patients need them.

Originally founded in Europe in 1989 and operating in Clinton, Tennessee since 2021, Tjoapack is committed to delivering safe, compliant, and reliable packaging services with patients always at the center of everything we do.

In 2026, Tjoapack became part of Alcami Corporation, expanding our capabilities across the pharmaceutical supply chain and strengthening our ability to support customers from development through final packaging and distribution

As an Incoming Quality Specialist, you are a key member of the Quality Assurance (QA) team, responsible for ensuring all incoming materials—including packaging components, bulk products, and materials—meet required quality and GMP standards before release for use in manufacturing and packaging operations.

This is a quality support role with both administrative and inspection-focused responsibilities
, emphasizing documentation control, incoming product verification, and customer communication. You will work cross-functionally with Planning, Warehouse, Production, Customer Service, and external customers to ensure materials and documentation are reviewed, approved, released, and archived correctly.

Your work helps maintain a clear, traceable, and compliant incoming quality process that supports patient safety, regulatory expectations, and operational efficiency.

Incoming Quality & Product Control

• Perform incoming product checks prior to release for use.
• Inspect packaging, bulk, and component materials against approved specifications.
• Verify materials and documentation meet quality and GMP requirements.
• Support release decisions by ensuring inspection and review activities are completed accurately.

Documentation Review & Control

• Perform incoming product record review, including documentation inspection, approval, and release.
• Prepare batch documentation for customer submission and release.
• Support controlled documentation processes, including corrections and follow-up activities.
• Ensure all IQA-related documentation is properly reviewed, approved, and archived.

Archiving & Record Management

• Manage archiving of incoming quality documentation to ensure completeness, traceability, and compliance.
• Maintain secure and organized records in accordance with internal procedures and customer requirements.

Communication & Cross-Functional Collaboration

• Act as a reliable point of contact for incoming product quality topics.
• Collaborate with Planning, Warehouse, Production, Customer Service, and QA colleagues.
• Communicate clearly with internal teams and customers regarding documentation status and quality findings.
• Participate in team meetings and contribute positively to team collaboration and engagement.

• At least one year of experience in a pharmaceutical cGMP regulatory experience is required for consideration.
• Experience working with documentation processes or controlled document systems (paper-based experience is a plus).
• Familiarity with planning, scheduling, and monitoring work to meet quality and timeline requirements.
• Strong attention to detail and ability to process information accurately and consistently.
• Comfortable working in a compliance-driven, structured environment.
• Clear written and verbal communication skills.
• Full professional proficiency in English.

• Be part of a Quality Assurance team directly supporting patient safety and product quality.
• Gain hands-on experience with incoming quality control, documentation, and GMP processes.
• Work cross-functionally with operations, supply chain, and customers.
• Collaborative team environment with strong quality culture.
• Competitive compensation and benefits.
• Opportunities for growth within Quality and Operations functions.

All employment at Tjoapack is contingent upon successful completion of:

• Background check
• Drug screening
• Physical examination

If you enjoy working with documentation, supporting quality decisions, and ensuring incoming materials meet high standards before use, we’d love to hear from you.