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Crew and Shift Leaders

Job in Ann Arbor, Washtenaw County, Michigan, 48113, USA
Listing for: Auntie Anne’s Pretzels
Full Time position
Listed on 2026-03-06
Job specializations:
  • Restaurant/Food Service
    Server/Wait Staff, Food & Beverage
Salary/Wage Range or Industry Benchmark: 13.75 - 15.25 USD Hourly USD 13.75 15.25 HOUR
Job Description & How to Apply Below

Chestnut Land Company is the #1, largest and fastest growing domestic franchise partner of Auntie Anne's Soft Pretzels! We have 92 locations in 16 states throughout the Midwest and along the Eastern Seaboard. We're proud to say this is a great place to start a career, grow professionally, and make a difference. It is a place where everyone's voice is heard, where fun is the rule rather than the exception, and where you are recognized for your efforts and achievements.

What

we believe in! Get Schooled

We provide the training and support you need to continue to grow and advance. Learn how to become a ROCKSTAR employee, or at least how to make some dough!

Leave your mark

We have a strong passion for pretzel making and are committed to customer service and satisfaction. Our dedication to make a difference has formed strong partnerships with Alex's Lemonade Stand to battle childhood cancer, as well as the Children’s Miracle Network and the Food Donation Connection.

Be rewarded in style

If this is your 1st job or you are a seasoned vet you will still be rewarded. All employees can enjoy a 401K and paid vacation, and once you reach management join us on an annual company convention to Las Vegas or Jamaica! No, really.

Work together, Play together

There's a lot of hard work that goes into serving and supporting our loyal customers, but we work hard and we like to play harder. After all, we make pretzels so it's impossible NOT to have fun here.

MANAGEMENT BENEFITS

Assistant Managers and Up

Our benefits program is designed to attract, retain, and engage top talent like YOU!

  • Competitive salary structure
  • Optional dental and vision
  • 401K; 4% matching
  • Employee + dependent life insurance
  • Paid vacation
  • Paid time off
TEAM BENEFITS

Crew and Shift Managers

You don't have to reach upper management to be rewarded here!

  • Competitive wages
  • 401K; 4% matching
  • Paid vacation after 1 year
  • Complimentary meals
  • Free uniforms

Position: Crew and Shift Leaders

Location: Ann Arbor, MI

Job :/MI116

# of Openings:1

Auntie Anne’s & Cinnabon – Crew and Shift Leaders – Briarwood Mall

Love the smell of fresh cinnamon rolls and golden-brown pretzels? Chestnut Land Company, the largest domestic franchise partner of Auntie Anne’s is hiring! We are looking for energetic Crew Members and Shift Leaders to join our teams at the Briarwood Mall in Ann Arbor, MI.

Whether you're crafting the world’s greatest cinnamon roll from scratch or twisting a perfect Auntie Anne’s pretzel, you’ll be part of a team that prides itself on providing memorable experiences for our guests.

We

Offer:

  • Competitive Pay: $13.75-$15.25/hour + tips (tips average $2-3/hour)
  • Work-Life Balance:
    Mall hours mean no late nights or early mornings!
  • Growth:
    Opportunities to advance within our 100+ locations across 14 states.
  • Benefits:
    Potential eligibility for Health, Dental, Vision, Life Insurance, and 401k.
  • Perks:
    Employee discounts and paid training.

NOW HIRING FOR: CREW MEMBERS (Age Requirement: 16+)

As the face of our brands, you’ll strive to deliver a high-quality guest experience.

  • Prepare, bake, and serve world-famous pretzels and cinnamon rolls.
  • Greet guests and take orders in a friendly, efficient, and accurate manner.
  • Maintain a clean, safe, and stocked workspace.
  • Handle transactions and ensure every customer leaves with a smile.

SHIFT LEADERS (Age Requirement: 18+)

Direct the operation in the absence of the GM/Assistant Manager to achieve the highest standards of food quality and service.

  • Monitor employee breaks, overtime, and daily scheduling.
  • Assist with training new team members and encouraging a positive attitude.
  • Oversee cash handling policies, audit paperwork, and complete Daily Cash Reports.
  • Ensure the team maintains peak cleanliness and workplace safety.

About Our Franchise:

Chestnut Land Company started in 1994 in Boardman, Ohio. Today, we are recognized industry leaders occupying some of the country’s most prestigious shopping venues. We’re proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone’s voice is heard and fun is the rule rather than the exception! #CLC

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