Retail Customer Experience Lead

Summary:

Directly supports the store manager, making sure the store runs efficiently and

follows all laws and policies. While also helping to maximize sales and maintain asset

control.

Responsibilities:

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintains a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including

• Ensure food service products are fresh and appealing by rotating products appropriately

• Monitor store activities to ensure that transactions are taking place in the proper manner
• Respond quickly to all emergencies for the safety and security of customers and

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling,

• Comfortable working in intermittent temperatures for short periods of time. e.g., in the

• Available to work carious shifts and days of the week as required by the retail