Lead Cashier, Retail

Overview

Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross‑training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections, and cashier chat in/outs.

This role drives loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering).