Courtesy Clerk​/Grocery Bagger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Bag groceries at checkout for customers, ensuring at least five items per bag when possible and protecting items from damage.
• Follow best bagging practices using reusable, plastic, or paper bags.
• Assist customers in removing merchandise from the bottom of the bascart for checkout.
• Offer help to customers loading bags into their cars.
• Perform basic shelf conditioning and restock merchandise on shelves.
• Inform customers of grocery specials.
• Return merchandise to store shelves and gather bascarts for return to designated areas.
• Clean spills, pick up trash inside the store and parking lot, and maintain clean interior and exterior areas.
• Handle and assemble seasonal merchandise.
• Understand store layout, locate products, and conduct price checks for cashiers.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions or incidents, and notifying store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
• Create an environment in which customers feel welcome, important, and appreciated by answering questions about products sold within the department and throughout the store.
• Adhere to all local, state, and federal laws and company guidelines.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

• Customer Service skills.
• Effective communication skills.

• Retail experience is preferred but not necessary.