New Home Consultant - M​/Homes

Job Requirements

Ready to take the next step in your new home sales career?

New Home Star, in partnership with M/I Homes, is seeking a motivated and experienced sales professional to join the M/I Homes team in the Ann Arbor Metropolitan area! M/I Homes is a renowned home builder dedicated to building customers' dream homes with outstanding quality, superior design, and excellent customer service. For nearly 50 years, M/I Homes has helped over 150,000 homeowners realize their dreams across 17 markets nationwide.

As a New Home Consultant with M/I Homes, you will play a key role in guiding customers through the home buying journey. Your responsibilities will include showcasing product features, floor plans, and designs to match each customer's specific needs. You will serve as a trusted advisor, collaborating with internal teams to ensure a seamless homebuilding process and customer satisfaction at every step.

• Guide prospective buyers through the home buying journey by building relationships, understanding their needs, and helping them find the right home.
• Generate sales opportunities through customer referrals, Realtor partnerships, community outreach, and lead follow-up.
• Showcase model homes and educate buyers on home features, community benefits, financing options, and the value of home ownership.
• Serve as the primary point of contact from initial inquiry through closing, providing exceptional service and proactive communication throughout the build process.
• Manage sales contracts, required documentation, backlog activities, and coordination with lenders and internal partners.
• Collaborate with construction, lending, and corporate teams to ensure a seamless customer experience and successful home delivery.
• Stay informed on local market trends, buyer preferences, and competitive activity to effectively position the community and support business goals.
• Maintain the accuracy of community marketing materials and online content while ensuring model homes, sales centers, and community assets remain customer-ready.
• Achieve customer satisfaction goals while representing the M/I Homes brand with professionalism and accountability.
• Support additional sales, customer experience, and operational initiatives as needed to contribute to community and division success.

• 2-5+ years of established sales experience with a demonstrated track record of success both in sales volume and customer satisfaction.
• This is a full-time, on-site position. Team members work 5 days a week,
  which includes weekends.
• Must be willing to obtain a Michigan Builders Salesperson license within 2-3 months of employment.
• Ability to accomplish goals independently and within a collaborative team environment.
• Exhibits confidence, resiliency, and a drive to succeed while providing excellent customer service.
• Receptive to training, eager to learn, and committed to applying new knowledge and skills to excel in the New Home Consultant role.
• Strong communication, including active listening, observation, negotiation, selling, and organizational skills.
• Proficiency in computer skills and willingness to adapt to new technology.
• Bachelor’s degree (or equivalent training in sales and marketing) is preferred.

• This opportunity begins with 8-16 weeks of training, where new team members are employed as “Sales Associates” and receive $25/hour depending on experience. Sales Associates are promoted to “New Home Consultants” after completing training and hanging an active license with M/I Homes. New Home Consultants receive a base salary + commission pay structure for the first 3 months active on the sales floor.
  
  After 3 months, the role switches to a commission pay structure + optional draw.
• Annual earning potential is $120,000+ contingent on individual performance and hitting sales goals.
• This is a full-time, W2 opportunity. M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off, 401(k) options, and more.

If you are ready to move forward in your new home sales career, we encourage you to apply! More information about M/I Homes can be found on their website, as well as on their Linked In page.

Please Note:

This position is being facilitated by New Home Star on behalf of M/I Homes as part of a recruitment partnership.

M/I Homes is committed to attracting, developing, and retaining diverse talent. M/I Homes is an equal-opportunity employer committed to maintaining a drug‑free workplace.