Director of Sales | Courtyard Ann Arbor

Schulte Hospitality Group is seeking a dynamic, service-oriented Director of Sales to join our team!
Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team.

When you join Schulte Hospitality Group you will be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! The company provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth, and a robust benefits package including, but not limited to:

• Work today, get paid today, with daily pay!
• Free telemedicine and virtual mental health care access for all associates starting day one!
• Multiple health insurance and life insurance options
• 401(k) plan with company match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships and more!

Schulte Hospitality Group is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands such as Marriott, Hilton, IHG, Hyatt, as well as many unique, independent boutique and lifestyle properties and restaurants.

• Maintain and promote a teamwork environment with effective and clear communication among co‑workers through positive leadership.
• Provide pricing and guidance recommendations to sales staff; review and approve any special corporate negotiated rates.
• Develop a working knowledge of hotel operations, including food and beverage, guest services, and reservations.
• Develop and enforce complete knowledge of company sales policies and SOPs.
• Drive customer loyalty to grow the share of account by delivering service excellence throughout each customer experience.
• Provide guidance for annual RFP season to national sales with help from GM and/or regional DOS & national sales.
• Ensure all aspects of solicitation, closing, and customer communications are complete and documented for the team.
• Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events.
• Develop and maintain market awareness to predict revenue opportunities and set proactive strategies.
• Analyze sales and revenue management reports to identify trends and future demand opportunities; monitor pricing, MAR, and other minimums to ensure pricing is within an acceptable range based on inventory, current sales/revenue strategies, and market demand.
• Participate in forecasting for revenue and expenses.
• Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition.
• Conduct weekly and monthly share analysis for measurement of hotel market performance versus competition and implement strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, and GM.
• Recommend and implement new sales programs at the hotel and accurately track ROI.
• Initiate collateral and online marketing efforts, including all printed sales collateral, direct mail, discount promotions, e‑mail marketing, and website presence, and track ROI on all advertising and marketing spend.
• Prepare annual marketing/business and budget plans.
• Set and monitor team member goals, including weekly sales activities, room night and revenue goals monthly, quarterly, yearly.
• Abide by Prime Time Selling hours.
• Perform any other job‑related duties as…