Outside Sales Representative

Crown Industrial Services is seeking a motivated and results-driven Outside Sales Representative to grow our customer base and strengthen relationships across key manufacturing markets. This role is ideal for a self-starter who enjoys building partnerships, solving customer challenges, and driving revenue growth through consultative selling.

As an Outside Sales Representative, you will promote Crown's comprehensive portfolio of industrial services, including:

• Precision Cleaning
• Metal Finishing
• Dunnage & Parts Washing
• Parts Washing Systems
• Cleanliness Testing

This is an individual contributor position with significant autonomy and ownership of the sales process. You'll play a critical role in developing new business opportunities, managing customer relationships, and helping shape Crown's future growth.

• Identify, prospect, and qualify new customers within manufacturing, aerospace, medical device, transportation, and industrial OEM markets.
• Develop and execute strategic plans to expand Crown's market presence.
• Generate leads through networking, referrals, industry events, and customer visits.

• Serve as the primary contact for assigned accounts.
• Develop long-term customer relationships focused on retention, growth, and satisfaction.
• Identify opportunities to expand service offerings within existing accounts.

• Understand customer processes, challenges, and cleanliness requirements.
• Present tailored solutions that demonstrate technical and financial value.
• Educate customers on Crown's capabilities and competitive advantages.

• Prepare quotes, proposals, pricing packages, and statements of work.
• Negotiate contracts and secure signed agreements.
• Collaborate internally to ensure accurate project scope and successful execution.

• Work closely with Operations, Engineering, Testing, and Service teams.
• Ensure customer expectations are clearly communicated and fulfilled.
• Resolve customer concerns proactively and professionally.

• Maintain accurate CRM records and sales forecasts.
• Manage a robust pipeline of qualified opportunities.
• Track performance against revenue goals and key sales metrics.

• Stay informed on industry trends, customer needs, and competitive activity.
• Represent Crown at trade shows, industry conferences, and customer events.
• Share market intelligence to support pricing and service development initiatives.

• Help establish and improve sales playbooks, qualification criteria, pricing guidelines, and handoff procedures.
• Contribute to the development of scalable sales processes and best practices.

• 3+ years of B2B sales experience selling technical services, industrial services, or capital equipment.
• Experience selling into manufacturing, industrial, aerospace, automotive, or related markets.
• Strong communication and presentation skills.
• Experience preparing proposals, quotes, and customer presentations.
• Proven ability to work independently and manage a sales territory with minimal supervision.
• Demonstrated success in negotiating and closing multi-step sales opportunities.
• Experience using CRM systems such as Salesforce, Hub Spot, or similar platforms.
• Valid driver's license and ability to travel regularly.

• Bachelor's degree in Business, Engineering, or a related field.
• Knowledge of precision cleaning, metal finishing, industrial washing systems, or cleanliness testing.
• Experience selling technical solutions to manufacturing or industrial customers.

• Achieve annual sales quota and quarterly revenue targets.
• Maintain a qualified sales pipeline valued at 3x quarterly sales goals.
• Consistently convert qualified opportunities into new business.
• Retain and grow assigned customer accounts.
• Secure your first new customer within the first 90 days.

• Competitive base salary based on experience
• Uncapped commission structure
• Incentives tied to revenue growth, profitability, and strategic account development

• Medica…