Account Manager​/Specialty Account Manager - Ann Arbor, MI

Territory includes:
Ann Arbor, Ypsilanti, Dexter, Chelsea, Brighton, Howell, Livonia, Novi, Farmington Hills, West Bloomfield

** Live*
* ** What you will do*
* Let's do this. Let's change the world. In this vital role you will be representing  
** Tavneos
* * to physicians and healthcare professionals, playing a key role in establishing product demand and delivering comprehensive account management within a designated territory. You will serve a central point of contact, response for educating medical professionals and external stakeholders on disease state awareness and product information to support optimal patient care.

As a SAM, you will drive product utilization while identifying and addressing the unique needs of each account. This includes building and maintaining strong relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies to ensure access, education, and support for rare disease treatments.

** Responsibilities:*
* + Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals.

+ Promote  
** Tavneos
* * within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines.

+ Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information.

+ Build and manage strong relationships with a range of stakeholders across the patient care ecosystem-including physicians, nurses, office staff, case managers, infusion centers, and caregivers.

+ Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics.

+ Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers.

+ Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization.

+ Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care.

+ Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape.

+ Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning.

+ Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders.

+ Maximize use of promotional resources and operate within assigned territory budget to support business objectives.

+ Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge.

+ Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards.

** Win*
* ** What we expect of you*
* We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications.

** Basic Qualifications (Account Manager - Level
4)*
* Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

OR

High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

** Basic Qualifications (Specialty Account Manager - Level
5)*
* Doctorate degree & 2 years of collective account management experience, sales, & commercial experience

OR

Master's degree & 6 years of collective account management experience, sales, & commercial experience

OR

Bachelor's degree & 8 years of collective account management experience, sales, & commercial experience

OR

Associate degree & 10 years of collective account management experience, sales, & commercial experience

*
* Preferred Qualifications:

*
* + Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.

+ Sales experience in Ophthalmology, and/or rare/specialty disease states preferred.

+ Site of care and reimbursement experience strongly preferred.

+ Experience working with institutions and integrated delivery networks preferred.

+ Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.

+ Approximately 30% travel (may vary by territory), including some overnight and weekend commitments.

+ Proficient…