Strategic Account Leader

Build A Better Career With MSC

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.

We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

The Strategic Accounts Leader is responsible for leading the management and retention of selecting key accounts overseeing teams with portfolios greater than $250K in potential revenue, ensuring profitable growth through customer analysis, strategic account planning, and value realization. This role directs efforts to maximize account penetration and long-term retention by overseeing the delivery of measurable value through cost savings initiatives, continuous improvement reviews (CIRs), and solution optimization.

The Leader builds and sustains trusted executive-level relationships with cross-functional leaders in Operations, Supply Chain, Procurement, and Engineering, while guiding disciplined engagement at the site level to strengthen adoption and results. In addition, this leader partners closely with the Business Development team on late-stage opportunities to support deal closure, oversee customer onboarding, and position MSC’s solutions as a long-term competitive advantage.

• Bachelor’s degree in business or equivalent experience required.
• Minimum of 7 years of demonstrated sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales.
• Proven success in leading high-performing teams to drive profitable solution sales and consistently surpass sales objectives.
• Demonstrated excellence in leading negotiations, influencing at multiple organizational levels, and building senior-level customer relationships.
• Ability to interpret customer financial statements and translate insights into strategic guidance, enabling teams to craft solution recommendations that drive profitability and long-term growth.
• Solid project management skills with a solid history of accountability, measurable results and cross functional execution.
• Proficiency in Microsoft Word, Excel, PowerPoint, and  (CRM).
• Demonstrated analytical and problem-solving skills with the ability to synthesize data from multiple systems and guide teams in developing effective, data-driven solutions.
• Excellent written and verbal communication skills, including the ability to develop and deliver impactful executive level presentations.
• Proven success collaborating cross-functionally (e.g., Marketing, Product Management, Finance) and with leaders holding competing priorities.
• High attention to detail with strong follow-through and the ability to adapt quickly to changing market and business conditions.
• Self-motivated, adaptable, and able to build and lead teams that perform effectively in both collaborative and independent work environments.
• Skilled at fostering a culture of accountability, continuous improvement, and customer-focused execution.

* INDICATES ESSENTIAL DUTIES

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Compensation starting at $83738 - $131588 plus commission opportunities depending on experience.

The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate’s relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change.

Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

This job posting will…