Retail Sales Travel Consultant

Retail Sales Travel Consultant - Eaton, WA Job Details

Job no: 531818

Brand: Flight Centre Brand

Work type: Full time

Location: Western Australia

Categories: Sales and Customer Service

Are you ready to turn your love of travel into a career that takes you further personally and professionally? As a Flightie, you’ll build a career that shapes a life filled with purpose, connection, and discovery. We’re looking for Sales Travel Consultants across Australia who are keen to dazzle, discover, and delight our customers.

• Work full-time, on-site in a retail store on a rotating roster across a 7‑day trade.

• Plan itineraries, book travel, and convert enquiries into bookings in person, over the phone and via email.

• Work toward individual KPIs and sales targets, selling complete holidays including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.

• Build a customer base of new and returning customers from domestic bookings to lavish international holidays.

• Assist customers with travel-related questions such as visas, travel timing, packing, dining, and safety.

• Earn a base wage plus an uncapped incentive payment structure, earning a percentage of every sale.

• Seasoned traveller with international experience and the go‑to person for travel recommendations.

• Strong organisational skills, quick to respond to phone calls and emails.

• Determination to meet sales targets and KPIs while balancing workload in a high‑pressure environment.

• Enthusiastic, passionate, and warm, making customers want to book with you.

• Computer savviness, able to toggle between complex systems to find the right flight and package options.

• Wage boost to an equivalent of $65,000 for the first 90 days, with average earnings for a new Travel Consultant at $70,000.

• Access to industry travel discounts and sponsored Familiarisation Trips for new destinations.

• Career opportunities within a global network of brands and businesses as we promote from within.

• Reward & Recognition events throughout the year, including Global Gathering and EOFY Celebration.

• Free qualification with Certificate 3 & 4 in Travel & Tourism through Australian Apprentice Training, with possible financial support while studying.

• Inclusive workplace embracing individualism, with support for Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.

Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.