Field Engineer​/Field Service Technician

USA Field Engineer/Field Service Technician

Bluewrist Inc. develops industrial automation solutions in robotics, 3D machine vision and AI, including automated inspection, robot guidance, bin picking, 3D scanning and robot calibration. We are a technology-driven company serving major manufacturers and customers around the world.

We are looking for a Field Engineer / Field Service Technician to install, commission and support our automation systems at customer facilities. This is a hands‑on role involving robotics, machine vision, PLCs and industrial automation, with regular travel required.

Responsibilities

• Install, configure and commission Bluewrist systems at customer sites, including robots, vision systems, sensors and PLC interfaces.
• Program and troubleshoot industrial robots, vision systems and automation equipment.
• Provide remote and on‑site technical support to customers and partners.
• Test, troubleshoot and optimize new and existing systems.
• Support system demonstrations, trials and customer acceptance testing.
• Prepare service reports, technical documentation and customer training materials.
• Coordinate project and commissioning activities with customers and Bluewrist’s engineering team.
• Provide feedback from field installations to support continuous product and system improvement.

Skills and Experience

• College diploma or university degree in mechatronics, electrical, mechanical or computer engineering, automation technology, or a related field.
• 2+ years of experience in industrial automation, field service, system integration or commissioning.
• Experience with at least one industrial robot platform, such as FANUC, ABB, KUKA, Yaskawa or Universal Robots.
• Experience with PLCs, industrial sensors and/or machine-vision systems.
• Strong hands‑on troubleshooting and problem‑solving skills.
• Good technical documentation skills and attention to detail.
• Valid driver’s license and passport.
• Ability and willingness to travel approximately 50%, including overnight travel.
• Legally entitled to work in USA.

Other Skills

• Strong communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Good organizational and time-management skills.
• Smart, and creative with strong analytical skills
• Interest in learning and results-oriented
• Proactive, Self-motivated, and customer oriented
• Enthusiastic friendly team player

What We Offer

• Competitive salary and group benefits.
• Paid vacation and company holidays.
• Reimbursement of approved business‑travel expenses.
• Training on Bluewrist products and technologies.
• Opportunities to work with advanced robotics and 3D machine‑vision systems.
• Interest in learning and results-oriented
• Proactive, Self-motivated, and customer oriented
• Career-development opportunities within a growing automation company.