Adult Support Coordinator - Site ; Social Worker​/Case Manager

Job Title

Support Coordinator N. Washington

Ypsilanti, MI

Adult Services Team Leader

Full-time, 40 hours per week, Monday through Friday 9:00-5:00, with rotating on‑call once or twice a month, occasionally on weekends or holidays.

$49,009.00 per year

• Paid time off: three weeks of vacation plus additional sick and personal time.
• Medical benefits: full‑time employees can select from three medical insurance plans, covering you and your family. Dental and vision insurance at no premium contribution.
• Life and disability insurance: coverage for employees working 16 or more hours per week.
• 403(b) retirement plan through Vanguard.
• Employee Assistance & Wellness programs.
• Generous vacation and holidays.

• Provide ongoing, active outreach and creative engagement to tenants.
• Conduct comprehensive assessments and help tenants develop action plans to achieve goals.
• Work with tenants and property management to coordinate eviction prevention efforts and develop housing permanency plans.
• Assist tenants in developing basic life skills including tenant rights and responsibilities and maintaining an apartment.
• Provide budgeting and financial literacy support.
• Negotiate and advocate with external community resources.
• Link tenants to employment opportunities and skill development opportunities.
• Assist tenants with accessing needed medical, mental health, substance use, and psychosocial supports.
• Assist tenants with conflict resolution among tenants and neighbors.
• Provide crisis intervention as needed.
• Work to build community and peer support among tenants, including participation in community programming activities.
• Meet documentation requirements as dictated by program need.

• Meet tenants where they are in their homes, community centers, and the larger community.
• Participate in team meetings, retreats, and professional training sessions.
• Participate in on‑call rotation and occasional evening and weekend support.
• Provide guidance and support for activities of daily living.

• Bachelor's or Master's degree in a social or behavioral science or relevant field, or three years of relevant experience working with individuals experiencing homelessness, mental illness, or substance use disorders.
• A valid driver's license and reliable transportation.

• Skilled in crisis response situations.
• Strong verbal and written communication skills.
• Positive and enthusiastic attitude and strong commitment toward helping those in need.
• Strong organizational skills.
• Interest and experience in working with individuals who are difficult to engage and refer to traditional programs; ability to engage with individuals in their current stage of change. Experience with or acceptance of harm reduction principles.
• Demonstrated ability to work with diverse populations in a non‑judgmental way (including those living with disabilities, mental health conditions, and those with lived experience with homelessness or recovery from a substance use disorder).

Required to sit for long periods, drive a vehicle with passengers, communicate by talking and hearing, lift and carry items weighing up to 25 pounds, and operate computer hardware systems.

Avalon Housing is an Equal Opportunities Employer and actively seeks applicants from diverse backgrounds. This includes but is not limited to people living with disabilities or mental health conditions, and those with lived experience with homelessness or recovery from a substance use disorder. Avalon may exclude someone based on criminal history if it determines the criminal history is related to or directly conflicts with the responsibilities of the position.