Leasing Associate - Tax Credit

Overview

At RPM, we’re in the business of extraordinary. We believe people‑first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

The Leasing Associate position is responsible for leasing, marketing, and maintaining positive resident relations. Leasing Associates handle the signing of leases, act as a landlord for property owners, and perform clerical work involving initial housing applications, rent collection, occupancy maintenance for public housing developments, and recertification of assisted housing tenants.

• Ensure model apartments and target apartments are ready for show and maintain work areas, common areas, and office in a clean and orderly manner.
• Complete lease forms or agreements and collect rental deposits.
• Market the property effectively by answering questions, conducting tours, and promoting community amenities.
• Have a thorough knowledge of lease terms, specifications, and all community policies.
• Complete move‑outs of residents per the Admissions and Continued Occupancy Policy (ACOP) and SOPs, maintaining a working knowledge of Housing Authority policy to assure residents understand changes affecting their residency.
• Regularly review competitive properties and remain knowledgeable of market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain all resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude at all times.

• 1+ years of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies for low‑income housing programs.
• Excellent follow‑up skills via email and phone.
• Onesite experience a plus.
• Proficiency with Microsoft Office Suite, including Word and Excel.

• May be required to sit for extended periods while working at a desk.
• May be required to climb stairs.
• Must be able to read documents, computer screens, and data.
• Must be able to hear and understand verbal communications in person and over the phone or computer.
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds.
• Must be able to use mobile devices and applications for work‑related tasks.

• This role is site‑based, primarily in an office setting but may require occasional time outside with exposure to the elements.
• The office is an open setting that may include bright lights, constant noises, and distractions.
• A flexible schedule is required; hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed.

• Weekly pay for all associates working onsite at an apartment community.
• Comprehensive healthcare coverage available for all full‑time, regular associates.
• Employer‑paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with robust company match.
• Opportunities for professional development, career growth, and role‑based learning plans.
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG).
• Paid time off plus floating holidays and volunteer days.
• Discounted perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts).

Employment with RPM Living is contingent upon successful completion of a background check as local and federal requirements dictate. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver.

RPM Living participates in E‑Verify. For more information, see the E‑Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.