Relationship Banker

• Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources.
• Accurately and efficiently processing cash transactions for clients as needed.
• Having deep conversations with clients to gain in-depth knowledge of the financial and life priorities.
• Connecting clients to solutions that meet their financial goals.

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Applies strong critical thinking and problem-solving skills to meet clients' needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance.

Demonstrates strong client engagement and relationship-building skills while effectively processing transactions and identifying financial solutions. Exhibits critical thinking and problem-solving abilities to enhance clients' financial experiences.

• Client Engagement
• Cash Transaction Processing
• Critical Thinking
• Problem-Solving
• Relationship Building

• Cash Transaction Processing
• Financial Solutions Identification

• Effective Communication
• Enthusiasm
• Motivation
• Collaboration
• Adaptability

• Financial Goals
• Client Needs
• Established Processes
• Compliance
• Regulations

• Self-Service Resources
• Technology Platforms