Sales Administration Coordinator

Summary

The Sales Administration Coordinator reports to the Group Director Inside Sales and is housed at the SSC, Alpharetta, GA. The purpose of this role is to provide administrative and inside sales support to the Group Director of Sales, Inside Sales Managers, and Inside Sales Representative.

• Preparation of proposals: create and maintain proposal templates and content database; coordinate with sales personnel to determine appropriate proposal format and content; prepare and forward proposals (soft and/or hard copies) as needed.
• Creation of cost sheet via options: obtain equipment specifications, application, services, tax, lease structure, EVA, and margin parameters; create cost sheet and forward, making adjustments as necessary.
• Creation of customer care plans: gather relevant information; populate CCR documents; forward to appropriate personnel.
• Schedule annual customer reviews: maintain working calendars for CDM/BDM, keep customer contact database, coordinate review schedules, prepare review binders, research accounts for sales force.
• VCNs/Vehicle tracking: ensure VCNs are cut, inspected, and tag/registration ordered; manage shop work; maintain customer orientation schedule and New Customer Orientation Report (RIDE); monitor CSI Closed Loop process and 18‑Month Term Out Report (RIDE).
• Additional responsibilities: monitor new account transitions and record re‑assignments; prepare anniversary gifts, thank‑you cards, and customer plaques; organize sales blitz materials, customer appreciation days, marketing tools, and giveaways; perform other duties as assigned.

• Strong verbal and written communication skills.
• Ability to build strong customer relationships.
• Ability to create and maintain professional relationships at all organizational levels.
• Ability to work independently and as a team member.
• Flexibility to operate and self‑driven in a fast‑paced environment.
• Capable of multi‑tasking and highly organized with excellent time management.
• Detail‑oriented with excellent follow‑up practices.

• High School Diploma or GED.
• At least 2 years of Ryder experience.
• No required travel.

• Knowledge of vehicle specifications and cost sheet and proposal preparation (Intermediate).
• Proficiency in Ryder software and systems (Advanced).
• Proficiency in Word, Excel, and PowerPoint (Advanced).

Pay Type:

Hourly
Minimum Pay Range: $19
Maximum Pay Range: $24

• Health, prescription, dental, vision, life, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• 401(k) retirement savings plan with tax advantages.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.