Senior Operations Coordinator

Senior Operations Coordinator

Founded in 1936, the National Wildlife Federation has grown into America's largest and most trusted grassroots conservation organization with 52 state and territorial affiliates and more than seven million members and supporters, including hunters, anglers, gardeners, birders, hikers, campers, paddlers, and outdoor enthusiasts of all ages and stripes. The mission of the National Wildlife Federation is to unite all Americans to ensure wildlife thrive in our rapidly changing world.

We advance this mission through programming focused on conserving wildlife, restoring habitats and waterways, expanding outdoor opportunities, connecting children with nature, advancing environmental justice, and addressing the causes and consequences of climate change.

The Senior Operations Coordinator is part of NWF's Program Operations team and handles administrative tasks for the various Program and Advocacy teams, as well as office-based duties based in Annapolis, MD or Denver, CO. The Senior Operations Coordinator provides day-to-day support, assisting the operations managers with financial/administrative procedures, technology systems oversight and management, internal communications for the team, and inspiring a team environment and culture that advances NWF core values and commitment to diversity, equity, inclusion, and justice.

The successful candidate will be a self-starter who cares about detail, is motivated to organize and create structure, and embodies NWF values (below).

The position is matrixed, cutting across all Program Operations teams, reporting directly to one Senior Director of Program Operations but and working collaboratively with the Program Ops leadership team and several operations managers. This position will also work closely with other support departments of the organization including (but not limited to) Finance, Philanthropy, Legal, Human Resources, and Accounts Payable.

Key Responsibilities

• Act as the right hand to Operations Managers and serve as the go-to person on the assigned program team to assist with questions regarding logistics, contract and procurement compliance, expense reimbursements and other operational tasks.
• Coordinate administrative processes and tasks (e.g., contracts, grant agreements, reports, financials) by preparing checklists, securing appropriate approvals, monitoring financials and managing tasks to deadlines.
• Review documents and reports for accuracy and to ensure compliance with funder requirements and internal policy.
• Assure payments to vendors, process gifts from funders, and manage staff expenses.
• Work with the appropriate internal teams to meet workplace needs, e.g., office supplies, software requests, equipment, etc.
• Provide operational support as needed, including coordinating logistics for meetings, organizing and developing support materials (e.g., agendas, presentations, and background information), managing room reservations, producing meeting notes and actions items, drafting communications, and maintaining electronic files
• Work with IT Department to maintain office and staff technology and infrastructure.
• Take primary responsibility for the maintenance and atmosphere of the assigned physical office space, inclusive of administrative supplies and equipment.
• Support hiring, onboarding, professional development, and retention processes, ensuring equity is at the forefront.
• Work independently to track, complete, and follow up on assigned tasks. Proactively seek work and ways to contribute to the team, brainstorming with team members to solve problems and find solutions to administrative issues.

Qualifications

• Bachelor's degree or equivalent years of experience in a relevant field (e.g., business administration, finance, etc.) plus two additional years of experience coordinating operations
• Strong interpersonal and communication skills, both verbal and written
• Ability to manage multiple tasks at once to meet deadlines, working both in a team environment and independently
• Able to exercise independent judgment after the initial onboarding period
• Strong organizational skills and attention to detail
• working knowledge of Microsoft Excel and other Microsoft Office Suite applications
• Ability to contribute to the diversity, equity and inclusion initiatives set forth by the National Wildlife Federation.

NWF Values

Your actions are expected to reflect the staff values of the National Wildlife Federation: collaboration, mindfulness, empowerment, inclusivity, and mission focus. Your competencies should include:

• Being motivated by values of equity and responsibility to those most marginalized
• Consistently bringing a high level of empathy and social skills to work and interpersonal interactions
• Being committed to deepening an environmental justice approach in policy priorities, program development and partner engagement
• Actively seeks feedback, direction, and guidance from all team members and keeps staff informed of decisions that impact them
• Being dedicated to advancing…