Auto Service and Repair Advisor

Are you the kind of automotive professional customers trust right away?
Silver Star Service Center, Inc. is seeking a skilled Auto Service and Repair Advisor to join our team in Annapolis, MD in a full-time role. If you enjoy combining automotive knowledge with clear communication and customer care, this position offers the opportunity to make a real impact every day.

We offer our Auto Service and Repair Advisor a competitive starting salary of $70,000 per year plus commission
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• Health insurance with contribution (Carefirst)
• Dental and vision
• Up to 3 weeks of paid time off and paid holidays (6 per year)
• Paid certifications and training
• Employee discounts
• Great online reviews
• Employment with a forward-focused shop
• Great customers and an awesome company reputation
• Enjoy a comfortable work environment with air-conditioned facilities at all of our locations.

Founded in 1987, Silver Star Service Center, Inc. is a family-owned and operated company that specializes in European automotive repair and maintenance. We service all Mercedes-Benz, BMW, Jaguar, Land Rover, and Tesla vehicles, including hybrid and electric cars. With an emphasis on quality work and client satisfaction, our team loves going the extra mile for our customers! Joining us means becoming part of a friendly and talented team that values continuing education and professional excellence.

• Knowledge of vehicle systems and how vehicles operate
• Great communication skills
• Professional personal hygiene and appearance
• Ability to estimate labor from labor guides
• Ability to interpret customer expectations

Do you have what it takes? Keep reading to see if you'd love this role as our Auto Service and Repair Advisor!

This is a full-time position, scheduled 7:30 AM to 6:00 PM
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In this role, you'll be the friendly and knowledgeable link between customers and the service team-listening to concerns, estimating repairs, explaining services, and ensuring each job moves smoothly from check-in to completion. Your day will involve problem-solving, communication, and coordination to keep customers informed and the shop running efficiently.

Must have the ability to pass a background check and drug screening test.