Account Manager

Location:

DMV Area | Hybrid | Full-Time

About

Our client is a boutique digital media agency scaling at an absurd pace. We specialize in lead generation for powerhouse industries – namely legal, financial services, and home services. Our client-centric approach, paired with a culture of radical ownership and unreasonable hospitality, fuels measurable results and long-term partnerships. We’re building a team that’s as sharp and strategic as the brands we serve.

About the Role

We’re looking for an Account Manager / Strategist to own a portfolio of 40 - 50 client accounts, lead relationship strategy, and drive campaign performance across digital channels. You’ll work with ambitious, high-expectation clients (think: law firms and financial advisors), collaborating with our in-house SEO and media buying teams to ensure lead generation campaigns deliver real ROI. You’ll have autonomy, decision-making power, and the opportunity to help shape how we scale.

This is a hybrid role based in the DMV area, with in-office collaboration expected four days per week in our Annapolis, MD headquarters.

• Serve as the primary point of contact for a portfolio of 40 - 50 accounts in legal and financial services
• Partner with SEO, media buying, and leadership teams to build and execute lead-gen strategies
• Manage day-to-day client communications, offering strategic guidance and troubleshooting roadblocks
• Confidently navigate tough conversations with high-level, type-A clients
• Analyze performance data and suggest optimizations to improve cost-per-lead and ROI
• Attend quarterly meetings and occasional conferences to deepen partnerships
• Help evolve internal processes and contribute to the broader growth of the company

• 4+ years of account management experience, preferably in a digital agency
• Proven ability to manage 40 - 50 accounts with high autonomy
• Strong understanding of digital marketing metrics (CPM, CPL, ROI)
• Exceptional communication and interpersonal skills
• Strategic thinker with a proactive, problem-solving mindset
• Comfortable managing high-expectation clients in legal, finance, or similar industries
• Experience collaborating with technical teams (SEO, media buyers)
• Highly organized, self-motivated, and resilient under pressure
• Based in the DMV area or willing to relocate; able to work in-office 4x/week
• Bachelor's degree or equivalent experience preferred

• 401(k) plan
• Unlimited PTO
• Brand-new Mac Book Pro, Apple Studio, standing desk, and dual monitors
• In-office startup energy
• Clear growth path - opportunities to expand into finance, operations, or other business functions

You won’t just manage clients - you’ll help grow them (and us). We're a fast-paced, friendly team that leads with kindness, delivers with excellence, and makes every interaction count. If you're ready to make an outsized impact with a company on the rise, we’d love to meet you.