Benefits Analyst I​/II; Personnel Analyst I​/II

This posting will be used to fill a full-time, permanent Benefits Analyst I or II (Personnel Analyst I or II) vacancy within the Health Benefits Unit of the Office of Personnel. This position will be involved with auditing, enrollment, benefits delivery, and claims activities of the County's various health insurance and benefit programs administered by the Office of Personnel. This is professional work in employee benefits.

The Health Benefits Unit is responsible for group health insurance benefit program administration and processing. The Person nel Analyst will review and audit health benefit programs. This includes, but is not limited to, enrollment records for new employees, new retirees and eligible dependents, along with enrollment changes, terminations, and COBRA enrollments. The Person nel Analyst will track and oversee maintenance of employee health benefit databases and data transmittals to insurance vendors;

interfaces with the internal payroll system; and interfaces with external partners such as ADP, Aetna, Met Life, State of Maryland and Privatized Partner Agencies. Duties also include analysis of health benefit data, data manipulation, and preparation of health benefit reports and compiling ad hoc statistics. Duties also include researching claims questions and resolving issues related to the health benefit program as well as assisting with Affordable Care Act reporting and open enrollment testing.

The Person nel Analyst will assist with employee and retiree outreach and education including new hire orientation, pre‑retirement benefit planning seminars, transition to Medicare seminars, and open enrollment. Duties also include analysis of health benefit data, preparation of health benefit reports, as well as assisting with Affordable Care Act reporting and open enrollment testing. Excellent analytical and customer service skills in health benefit administration are required.

This position requires a thorough knowledge of and demonstrated experience in health benefits auditing and administration, health plan evaluation and benefits design, vendor implementation, contract administration, evaluation of requests for proposals as well as knowledge of Federal, State and local employment laws related to health insurance and health benefit administration. ((

Note:

The duties and responsibilities enumerated in this class specification are for the purpose of determining a common set of minimum qualifications and salary level for all positions in this class. They are not intended to include all of the essential functions of all positions in the class.)

• Conduct monthly and quarterly audits on our plans to confirm data integrity.
• Generate ad hoc reports and running analytics.
• Provide benefit implementation and system testing support (with Benefits Manager) of the HRIS.
• Document and maintain administrative procedures for assigned benefits processes.
• Assist with the design and distribution of materials for benefits orientations and open enrollment, as well as open enrollment testing.
• Provide customer service support to internal and external customers.
• Conduct presentations regarding benefits for new hire orientations and annual enrollment.
• Serve as the back‑up for the administration of various employee benefit programs such as medical, dental, vision, FSA and life insurance plans.
• Provide information and guidance to employees and retirees regarding enrolling in a benefit plan to best meet their needs, insurance claims resolution, eligibility requirements, enrollment procedures, coverage and other related issues.
• Serve as a back‑up to the Leave Administrator. Analyze and interpret leave regulations in accordance with federal law and the county policy.
• Performs related duties as required.

• Knowledge of analytical procedures and techniques used in researching, organizing, investigating, and conducting studies.
• Ability to organize and evaluate data, arrive at sound conclusions, and make recommendations.
• Ability to utilize Excel to manage data from various data sources.
• Knowledge of HRIS and Benefits Administration Systems.
• Considerable knowledge of health…