Unified Communications Specialist - TS​/SCI w​/Poly

Unified Communications Specialist

At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.

• Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.
• Installation of operating system and security patches.
• Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure.
• Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
• Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

• Education:
  
  Bachelor of Arts/Bachelor of Science
• Required Experience:
  
  8+ years of related experience
• Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
• Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
• Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business
• Experience with Session Border Controller (SBC) and SIP detailed traces is a plus
• Must have managed virtualized applications or have knowledge of how to manage virtualized applications
• Must be proficient in the use of Microsoft Office
• Good communication and customer service skills
• Be a team player and have the ability to work in a fast-paced environment
• Must be able to monitor and process Capabilities Service Desk tickets
• Certification: 8570 is required Sec
• Security Clearance Level: TS/SCI w/Poly
• Location:
  
  On Site
• US Citizenship Required

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from

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