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Knowledge Systems TPM — Scale AI Knowledge Ops
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-08-20
Listing for:
Coinbase
Full Time
position Listed on 2026-08-20
Job specializations:
-
Business
AI Business & Operations, Business Analyst
Job Description & How to Apply Below
Coinbase is a remote-first company that values high-impact work and rigorous execution. As Technical Program Manager for Knowledge Systems, you will translate knowledge strategy into technical delivery, bridging customer self-service, knowledge operations, and AI-assisted support to scale without linear headcount growth.
You will own programs that improve systems behind self-service and discovery, drive cross-functional alignment, and lead high-leverage initiatives such as workflow automation
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