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Customer Service Rep HelpDesk/Support Bilingual

Member Support Specialist – Nonprofit Helpline

Job in Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: BrightKey
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A dedicated service organization in Maryland is seeking a Call Center Representative to provide exceptional support to non-profit organizations and their members. Responsibilities include managing inquiries, resolving issues, and ensuring a high-quality member experience. The role also involves handling inbound calls and emails professionally. Ideal candidates will possess strong communication skills, problem-solving abilities, and a customer service orientation. This position offers competitive pay and benefits including health insurance and a 401k program.
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