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Customer Service Lead Duty Leader

Job in Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: Icahn Automotive
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Lead & On-Duty Leader
A leading automotive service provider in Annapolis seeks a Customer Service Lead to deliver exceptional customer experiences and operate the service center effectively. The ideal candidate will have 3-5 years of experience in the service industry, a strong understanding of automotive maintenance, and exceptional mentoring skills. This role includes key holder responsibilities and will mentor Customer Service Advisors ensuring team performance and safety standards are upheld.
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