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Dispatcher, Customer Service​/HelpDesk

Job in Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: Barstow and Sons
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 20 - 23 USD Hourly USD 20.00 23.00 HOUR
Job Description & How to Apply Below

Overview

Barstow & Sons isn’t just a workplace — it’s where you belong
. Since 1980, we’ve built a legacy rooted in trust, craftsmanship, and genuine care for our customers. That same commitment extends to every person who joins our team.

Why You’ll Love Working Here
  • Competitive compensation that rewards your skill and dedication

  • A support team that always has your back

  • A fast‑paced, energizing environment where no two days are the same

  • A respected company with over four decades of excellence

If you’re driven, organized, and ready to make an impact, you’ll thrive here.

What You’ll Do as Our Dispatcher

F.H. Furr is looking for a sharp, proactive Dispatcher who keeps operations running smoothly and customers feeling taken care of. You’ll be the heartbeat of our daily workflow — the person who ensures the right technician is in the right place at the right time.

You will:

  • Schedule and dispatch technicians with precision and efficiency

  • Communicate with customers to confirm appointments and provide updates

  • Coordinate emergency responses when urgent issues arise

  • Monitor technician progress and adjust schedules on the fly

  • Maintain accurate service records to keep everything running smoothly

This role is perfect for someone who loves staying organized, solving problems, and keeping a team moving forward.

What You Bring
  • Experience in dispatching or scheduling

  • Strong multitasking and organizational skills

  • Excellent communication and customer service abilities

  • Familiarity with dispatch software (Service Titan experience is a plus!)

  • Ability to thrive in a fast‑paced environment

  • Attention to detail and accuracy in all tasks

Benefits That Take Care of You
  • Company‑paid Medical, Dental & Vision Insurance

  • 401(k) Plan

  • Company‑paid Long‑Term Disability & Life Insurance

  • Short‑term disability & voluntary life options

  • Generous PTO & Holiday Plan

  • Professional development and advancement opportunities

We don’t just want you to work here — we want you to build a future here.

Barstow & Sons may conduct a pre‑employment background check and drug test, subject to applicable law.

Posted Min Pay Rate

USD $20.00/Hr.

Posted Max Pay Rate

USD $23.00/Hr.

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