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Bilingual Multichannel Support Supervisor
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-01
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is hiring a Supervisor (Bilingual) to oversee Customer Support Services in Annapolis, Maryland. This role requires leadership and a strong focus on customer satisfaction, ensuring staff performance meets operational standards.
The ideal candidate will have 4–6 years of customer service experience, be bilingual in English and Spanish, and demonstrate excellent communication and problem-solving skills. Strong emphasis on adherence to Service Level Agreements and operational efficiency is essential.
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