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Bilingual Customer Support Supervisor
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-04
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, in Annapolis, Maryland, is seeking a skilled Customer Support Manager to oversee daily operations and support staff in providing exceptional customer service. This role involves leading a team, addressing customer inquiries, and ensuring compliance with Service Level Agreements.
The ideal candidate will possess a Bachelor’s degree, 4-6 years of customer service experience, and bilingual proficiency in English and Spanish. A commitment to excellence and strong leadership skills are essential.
Compensation ranges from $61,000 to $62,200 annually.
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