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Guest Services Specialist - Front Desk & Reservations
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-11
Listing for:
Plazahotelelpaso
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
HHM Hotels is seeking a Guest Service Agent to warmly greet guests, register them into rooms, and handle reservations and payments. You will balance cash, verify credits, and assist guests with requests while maintaining brand standards.
Strong customer service experience and knowledge of PMS systems are preferred. You may work varied shifts, including holidays and weekends as needed, to ensure overall guest satisfaction.
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