Customer Success Manager - Flex Solutions Advocate
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-07-24
Listing for:
SHI
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Account Manager
Job Description & How to Apply Below
SHI is seeking a Customer Success Manager for Crowd Strike to onboard customers, guide them through Flex agreements, and drive retention and growth through Success Plans. You will serve as the SME for Crowd Strike Flex, collaborating with Sales and internal teams to align offerings with customer objectives.
You will build strong relationships with key customers, conduct regular Success Plan reviews, and contribute to co-selling opportunities while staying current on Crowd Strike technologies and
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