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Lead Automotive Service Advisor Duty Leader
Job in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-08-28
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Pep Boys is hiring a Customer Service Lead to serve as a trusted on-site leader and highly capable Customer Service Advisor. The CSL will open/close the service center, mentor associates, and ensure safety, compliance, and top-tier customer experiences.
The role demands 3–5 years in service, strong automotive knowledge, and the ability to coach others while managing workflow and escalations. Full-time, on-site position with opportunities to drive sales and customer retention.
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