Customer Service Representative
Listed on 2026-09-25
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Customer Service/HelpDesk
Customer Service Rep
Pay Rate: $16.50/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match
Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. We are looking for a passionate Customer Service Representative to join our team and assist our motorists in understanding their emission testing results.
Responsibilities:
- Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test.
- Guide motorists through waiver process and extension requests.
- Review motorists' waiver and extension forms to ensure they meet MVA standards, then granting or denying each according to state regulations.
- Perform emission tests when needed.
- Creating a clean and professional environment to keep our station clean and welcoming.
- Other duties as assigned.
Minimum Qualifications:
- High school diploma or equivalent
- Completion of certification training program for customer service/emissions testing
- Friendly, professional communication skills
- Strong organizational skills and attention to detail
- Comfortable standing for long periods (up to 90% of the shift)
- Automotive knowledge and/or customer service experience is a plus
The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.
The actual pay rate will depend on the person's qualifications and experience. $16.50 - $16.50
In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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