Field Service Engineer - Nashville, TN

Job Description Summary

BD is a leading global medical technology company that develops, manufactures, and sells medical Devices, instrument systems and reagents. The Company is dedicated to improving people’s health throughout the world. BD is focused on enhancing the quality and speed of diagnosing infectious diseases and cancers, and advancing research, discover and production of new drugs and vaccines. BD’s capabilities are instrumental in combating many of the world’s most pressing diseases.

Founded in 1897 and headquarter in Franklin Lakes, New Jersey. BD employs associates in more than 50 countries throughout the world. The company serves healthcare institutions, life science research, clinical laboratories, and pharmaceutical industry and public. For more information, please visit

Join our dynamic Field Service Team as aField Service Engineer, whereyou'llbe responsible for troubleshooting, installation, preventative maintenance, and service repair needs. If you excel in a fast-paced environment and aspire to contribute to a world-class service organization, this role is for you.

• Installation & Maintenance:
  
  Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments.
• Customer Relations:
  
  Build andmaintainpositive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions.
• Sales Support:
  
  Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves. Provide feedback to improve financial performance and generate service revenue.
• Documentation:
  
  Complete service administration activities promptly, adhering to ISO, FDA, and BD policies.

• Associate’s degree or Technical School equivalent,OR Bachelor of Science in a related field preferred
• Will also considerapplicableequivalent military experience on a case-by-case basis
• Valid state-issued driver’s license with a clean driving record. No Suspensions last 5 years to include NO lapse in renewal.

• Previous experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is a plus.

• Ability to travel up to 50%, including occasional overnightstays based on business needs.
  
  Ability to drive distances of up to 6 hours within a given day, and in adverse weather conditions.
• Valid state-issued driver’s license with at least 3 years of driving history, meeting BD’s auto safety standards.
• Flexible working hours throughout the week, traveling to various customer locations.
• Lifting requirements - Ability to lift objects weighing up to 30-40 lbs. from the floor to chest level.
  
  Ability to push and pull objects weighing up to 70 lbs.
  
  Theabilityto carry a pack weighing up to 30 lb. on your back for up to 1 hour.
• Tool Use-Proficient in operating powered drills, screwdrivers, and saws. Capable of using manual sockets, crescent wrenches, and screwdrivers for extended periods, typically 8 to 10 hours a day.
• Ability to sit, kneel, squat, bend, and stand repeatedly ina8–10-hour period to assemble and repair instrument suites.
  
  Able to climb and lift portable ladders and step stools. Ability to perform fine motor tasks while reachingoveran 8–10-hour day.
• May berequiredto wear a respirator while servicing equipment, thus must be able to pass a fit test and annual spirometry.

• Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
• Field Service Engineering and/or Networking/IT System Upgrades.
• Experience in a lab or hospital environment.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To find purpose in the…