Field Technician C

Responsibilities

• Provide technical support for each specific program/system (FTI, MS, ADS-B, DCNS, WMSS and others) L3
  
  Harris supports for the FAA
• Install, repair, configure, test and complete preventative maintenance on a variety of equipment at the customers’ remote locations
• Work remotely in a scheduled and on-call capacity to various customer locations within your assigned area
• Occasionally travel to remote sites outside your assigned area as needed to assist with FAA customer needs and/or requests
• Read/understand/follow equipment drawings and task orders
• Maintain good administrative skills by taking notes and documenting what transpired while working at the customer location
• Work directly with the NOCC, the SAC, and the Helpdesk over the phone to resolve field issues
• Maintain tools, test equipment, parts/electronics, truck stock inventory and personal or company vehicle
• Be proactive and prepared for assigned tasks prior to dispatching
• Work outside regularly scheduled hours (on-call) when/if needed to meet customers’ needs
• Lift items up to 32 lbs. and use ladders and step stools to reach heights of approximately 10 ft
• Work with your supervisor (ASL) to ensure all L3
  
  Harris policies/procedures and program‑specific policies/procedures are followed
• Obtain an FAA Public Trust Security Clearance

• Requires a High School Diploma or equivalent
• Minimum of 6 years of prior relevant experience or 2 years post‑secondary/associate’s degree with a minimum of 2 years of prior related experience
• Possess and maintain a valid driver’s license and/or local U.S. State REAL
• Network+, CCNA, CCNP, CCNA Wireless, A+
• Excellent customer service skills
• Ability to work in a high‑stress and visibility environment
• Good knowledge of cable connectors and replacements (RJ‑11, RJ‑45, DB‑25, V.35, RS‑449)
• Excellent knowledge of fiber; working knowledge of multiplexers, network topology, frame relay, fractional T‑1, SONET, ATM, private line, voice and data applications
• Working knowledge of power testing, AC and DC including 3‑phase AC
• Familiarity with configuration and operation of 24 VDC & 48 VDC power supplies
• Experience with network and circuit testing (T1 specifications, DS3 testing, digital testing BERT, analog VG testing) within Bell Core Standards
• Working knowledge of various network test equipment (JDSU HST, Ameritech AM5XT, Sage 935, digital oscilloscope, Halcyon 704A, Para‑scope or other T1/DS3 test sets)
• IP‑based knowledge with experience configuring routers and switches
• Experience installing equipment racks (wall mount, raised floors, concrete, etc.)