Program Manager - CLS; Silver​/Rockville Area

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Under the supervision of the Assistant Director of Community Living Services, the Program Manager 1 is directly responsible for the management and oversight of supports for adults with Intellectual and Developmental Disabilities who reside in assigned homes. In conjunction with the Direct Support Professionals (DSPs), a Program Manager 1 is responsible for the well‑being and development of people receiving community living supports.

The Program Manager 1 will provide supervision and guidance to lead staff and DSPs to ensure activities of daily living skills are implemented. He/she is responsible for ensuring homes project a sense of dignity, privacy and respect for the people living there and will ensure the daily management and operation of each home environment is in compliance with COMAR regulations, HIPPA regulations, DDA standards, State and County regulations and The Arc Montgomery County’s policies and procedures.

Under the direction of the Assistant Director of Community Living Services, the Program Manager 1 will be responsible for ensuring that homes are fully staffed. Furthermore, the Program Manager 1 will assist with maintaining the set schedules for the homes, interviewing, hiring, training and evaluating DSPs. As a leader in the agency, the Program Manager 1 will act as a role model to their staff, promote quality service and will carry out the mission of the agency as it relates to inclusion for all people with intellectual and developmental disabilities.

• Train and provide supervision to all DSPs assigned to home(s), including contractual DSPs, ensuring they complete their assigned duties appropriately.
• Coordinate the scheduling of all staff working in the home, manage requests for leave, manage time and attendance, fill in/work a shift in the event coverage is not secured and flex schedule on an as needed basis to meet the needs of the house.
• Conduct regular house meetings.
• Perform annual staff evaluations of DSPs.

• Facilitate and model inclusive interactions and relationships.
• Ensure that inclusive choices and opportunities for decision‑making is being provided to the people supported.
• Ensure that people supported can access and participate in community activities and events, allowing dignity of risk with appropriate safeguards.

• Oversee the voucher process for all people served in the household and help manage their personal funds ensuring they have money for weekend activities, transportation, and personal hygiene supplies, and protect funds from theft or mismanagement.
• Be the primary contact for families, contacting them weekly to keep them abreast of the events involving their family member and act as liaison to all agencies involved in services for the people living in the home, i.e., vocational and day programs, physician offices, etc.
• Ensure that independence in all aspects of life, especially communication, activities of daily living, and community engagement is being promoted for the people supported.
• Ensure healthy relationships are being established and promoted for the people supported to expand their social circles.
• Ensure that safe and reliable transportation is being provided as needed.
• Shall be onsite/available during all home inspections.

• Responsible for the management of peoples’ medications and medical supplies ensuring staff are following proper procedures for delivering medication as instructed in the Medication Technician Training Program (MTTP).
• In conjunction with the Medical Appointment Technician (MAT), ensure medical appointments are conducted with medical care professionals as required by the peoples supported’ s plan of care or as needed.
• Ens…