Front Desk Receptionist

Project Chesapeake provides quality addiction treatment, behavioral health therapy, and treatment for individuals with a dual diagnosis. We are seeking a highly motivated, organized, & reliable full time Front Desk Receptionist to join our team!

Our mission is to provide an opportunity for individuals to learn how to live a positive, sober lifestyle while empowering them to make changes that will lead to successful, independent living.

• Welcome visitors / clients by greeting them, in person or on the telephone in a professional & timely manner.
• Answer incoming phone calls from clients, referral sources, etc. in a professional manner.
• Calling clients to schedule appointments, confirm appointments, etc.
• Coordinate scheduling for assessments & follow up appointments using EMR system, Microsoft Outlook, & Microsoft Teams.
• Create new client charts & obtain all necessary information to schedule appointments.
• Verify initial insurance authorization for Medicaid & obtain all necessary private insurance information to work with our billing team to verify private insurance.
• Collect & log any client payments for private insurance.
• Assist with specimen collection as needed.
• Communicate with other team members in a respectful & timely manner to ensure great client care.

• Prior experience with administrative duties
• Computer literate
• Prior experience working in EMR (Electronic Medical Records) systems
• Excellent documentation & communication skills
• Possess sound judgement, professionalism, & compassion for client care

• Monday - Thursday from 9:00am - 5:00pm
• Friday from 9:00am - 3:00pm

• Paid time off (PTO)
• Optional Medical / Dental / Vision
• Optional 401(K) with an employer match
• Employer paid life insurance
• Paid holidays