Patient Account Specialist

Position Objective

The Patient Accounts Specialist follows up and performs follow up on all third‑party payer accounts receivable and appeals.

• Ensures maximum cash flow and protects organization from losses by billing and collection along with the revenue cycle functions of claims submission.
• Acts as a liaison with patients, other departments and fellow Patient Financial Services (PFS) teammates to obtain information related to claims processing and payment.
• Interacts with industry‑wide peers, state, federal and local regulatory agencies to ensure compliance with billing and reimbursement requirements and statutes.
• Remains current on all regulatory and governmental agency requirements regarding billing & reimbursement for payer requirements and statutes.
• Obtains all health insurance information and appropriate authorizations needed for services as appropriate.
• Communicates with all departments as needed.
• Facilitates resolution of third‑party receivables by contacting external departments and payors, as appropriate.
• Follows Standard work daily including third‑party follow up and reporting activities.
• Other duties as assigned.

• High School Diploma required.
• Associate’s degree preferred.
• Minimum two years of experience performing hospital accounts receivable, or other relevant experience.

• CRCS or HBI Certification preferred

There is a reasonable expectation that employees in this position will not be exposed to blood‑borne pathogens.

Physical Demands – The physical demands and work environment that has been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

• Medical, Dental, and Vision Insurance.
• Retirement Plan with employer contribution.
• Paid Time Off.
• Employee Tuition Assistance Benefits.
• Employee Referral Bonus Program.
• Employer Paid Holidays, Disability, and Life/AD&D for full‑time employees.
• Wellness Programs/Employee Assistance Programs and more.

$20—$27 USD