Valet Attendant - Annapolis, MD

Parking Management Company (PMC) is a national leader in hospitality‑focused parking services. Headquartered in Nashville, Tennessee, PMC provides valet and self‑parking management, shuttle services, event parking, and porter/bell services across multiple industries including hotels, resorts, healthcare, and event venues. With a commitment to excellence and a guest‑first mindset, PMC serves as an extension of the hospitality experience—delivering seamless, high‑touch service to partners and guests alike.

Learn more:

• Job Title:
  
  Hospitality Valet Attendant – Luxury Hotels, Resorts & Events
• Department:
  Valet Parking Operations
• Reports directly to:
  Guest Service Coordinator
• Schedule:
  
  Full Time / Part‑Time
• Status:
  Non‑Exempt
• Compensation:
  Valets can average $13.00 – $20.00+ per hour (after tips and base pay combined). Rates can vary by market / Tips based on service performance and customer interactions.

As a Valet Attendant, you are more than just someone who parks cars – you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart.

In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience.

If you enjoy being active, working outdoors, interacting with people, and being part of a fast‑paced hospitality environment, this position offers the opportunity to earn competitive pay plus tips while building valuable customer‑service skills.

Every shift is an opportunity to make someone’s day better and represent the highest standards of safety, professionalism, and hospitality.

The primary objective of the Valet Attendant is to provide courteous, efficient, and safe valet services while ensuring the security of all vehicles. This includes warmly greeting guests, assisting with vehicle drop‑off and retrieval, managing traffic flow, and addressing guest inquiries professionally.

• Conduct vehicle damage inspections and document parking locations on claim tickets.
• Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures and all safety protocols to maintain personal and vehicle security.
• Maintain compliance with attendance and time‑keeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
• Keep valet areas clean, organized, and presentable at all times.
• Handle challenging situations with professionalism, resolve problems promptly, and ensure high‑quality service while fostering a positive team environment and supporting colleagues.
• Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
• Perform additional tasks as needed to support the company’s operational goals, remain flexible and responsive to changing business needs, attend required staff meetings, and complete all assigned training modules on time.

• Education/Experience
  :
  High school diploma or GED; customer service experience preferred; a customer‑service attitude and willing, helpful demeanor mandatory.
• Certificates & Licenses
  : A valid driver’s license and reliable transportation are required. Maintain an acceptable motor‑vehicle record with no more than three moving violations within three years. Clean background check required.
• Hospitality, Customer Service & Communication
  :
  Provide exceptional guest service…