Technical Services Project Management

Job Title:

Technical Services Project Management 3

Job Location:

Annapolis, MD

• Design and maintain performance dashboards - Develop and continuously update KPI, SLA, and utilization dashboards (user adoption and tool usage) to provide real time visibility into project health.
• Convert raw data into actionable insights - Analyze large data sets to uncover trends, risks, and growth opportunities, delivering recommendations that influence decision making.
• Track and report success metrics - Define, monitor, and report on success indicators that measure the impact of initiatives and operational effectiveness.
• Create and manage central knowledge assets - Produce and keep current centralized documentation such as playbooks, templates, and best practice guides to ensure consistency across the organization.
• Develop executive level presentations - Build data driven slide decks with concise narratives that translate complex analysis into clear, strategic storytelling for senior leadership.
• Benchmark operational maturity - Conduct comparative analyses to assess current performance against industry standards and internal maturity models, identifying gaps and improvement pathways.

• Proven experience building and maintaining KPI dashboards (e.g., Power BI, Tableau, Looker).
• Strong analytical skills with the ability to translate raw data into strategic insights.
• Excellent written and verbal communication, especially in crafting executive presentations.

• Experience developing playbooks, templates, or similar knowledge management assets.
• Familiarity with operational maturity frameworks and risk analysis methodologies.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.